Contact information

At Palm Fragrance, we are committed to providing exceptional service and support. If you have any questions, concerns, or need assistance with your order, please don’t hesitate to reach out.

Customer Support Email
📧bmhopkinswholesalellc@gmail.com

We aim to respond to all inquiries within 24–48 business hours.

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Business Hours

Monday – Saturday: 8:00 AM – 5:00 PM (PST)
Sunday: Closed

Responses may be delayed during weekends and holidays.

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Order Support

For questions regarding your order, please include:

• Your order number
• The name used at checkout
• A brief description of your request

This helps us assist you as quickly as possible.

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Returns & Damaged Items

If you received a damaged item or need help with a return, please contact us within 48 hours of delivery and include photos of the product and packaging.

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Business Information

Palm Fragrance
Fresno, California, United States